Contact Us

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Mailing address:
2200 Yonge St., Unit 300
Toronto, Ontario
M4S 2C6

Telephone: 416-928-9622 or 1-800-223-8024

Fax: 416-928-2030

Customer service hours of operation:
Monday to Friday: 9 am to 8 pm
Closed on Saturday, Sunday and statutory holidays. 

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Member Services:
Have a question about the YMCA or your membership? You can also email your inquiries to

The YMCA of Greater Toronto is committed to providing an environment in which all people join together in activities that will be conducive to their intellectual, emotional, spiritual, social and physical well-being, while contributing to a healthier and stronger community.  We recognize that from time to time there may be concerns or complaints, that our stakeholders have the right to raise such complaints or concerns, and that they need an avenue to do so.  

The following policy outlines how we can assist, if you have a complaint or concern about your YMCA experience.

YMCA Complaints Policy (PDF)


Other Key Contact Information:

Journalists and bloggers looking for more information about how the YMCA is creating a positive impact in the GTA can contact

Call 416-928-0124 or email

Call 1-877-303-2267 / 647-439-6611 or email

Call 905-943-9622 or 1-866-317-6251 or email

For questions related to donating please call 647-960-1109 x 22535 or email

Please call 416-925-5462 to book an appointment.

If you are also providing service to immigrants and would like us to promote your services please contact

To book your Outdoor Education, Leadership or Skills Training at YMCA Cedar Glen, please call 905-859-9622 or email

To book at YMCA Pine Crest, please call 1-877-878-9622 or 705-762-3377 or email

If you have questions about any of our research projects or if you are interested in conducting research that involves the YMCA of Greater Toronto’s members, clients or staff please contact:

If you have questions related to your volunteer role, please email us at

Brampton 905-793-5970 x 350 or 308
Mississauga 905-276-9322
Toronto - Scarborough 416-296-9907 x 401
Toronto - Central 416-603-6366
Durham 905-903-5995
Toronto West 416-303-9695
Toronto East 416-627-9997
French GTA 416-625-8388

To contact the following departments, call 416-928-9622

  • Human Resources, Volunteer Development and Organizational Development or email
  • Information Technology Services
  • Finance, Risk and Asset Development
  • Fundraising
  • Marketing and Communications
  • Procurement
  • Program Research and Development Research