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Mailing address: 2200 Yonge St., Unit 300 Toronto, Ontario M4S 2C6
Telephone: 416-928-9622 or 1-800-223-8024
Fax: 416-928-2030
Customer service hours of operation: Monday to Friday: 9 am to 8 pm Closed on Saturday, Sunday and statutory holidays.
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Member Services: Have a question about the YMCA or your membership? You can also email your inquiries to memberservices@ymcagta.org.
The YMCA of Greater Toronto is committed to providing an environment in which all people join together in activities that will be conducive to their intellectual, emotional, spiritual, social and physical well-being, while contributing to a healthier and stronger community. We recognize that from time to time there may be concerns or complaints, that our stakeholders have the right to raise such complaints or concerns, and that they need an avenue to do so.
The following policy outlines how we can assist, if you have a complaint or concern about your YMCA experience.
YMCA Complaints Policy (PDF)
Other Key Contact Information:
Journalists and bloggers looking for more information about how the YMCA is creating a positive impact in the GTA can contact media@ymcagta.org.
Call 416-928-0124 or email admissions@ymcaacademy.org
Call 1-877-303-2267 / 647-439-6611 or email camps@ymcagta.org
Please call 416-928-3362 x 22609 or email careerplanning@ymcagta.org
Call 905-943-9622 or 1-866-317-6251 or email childcare@ymcagta.org
Call 416-975-9168 x 41404 or email communityevents@ymcagta.org
Call us at 416-928-3362 x 22620 or email dyip@ymcagta.org
For questions related to donating please call 647-960-1109 x 22535 or email giving@ymcagta.org
Please call 416-925-5462 to book an appointment.
Please email nyld@ymcagta.org or contact a centre below.
If you are also providing service to immigrants and would like us to promote your services please contact immigrantservices@ymcagta.org.
To book your Outdoor Education, Leadership or Skills Training at YMCA Cedar Glen, please call 905-859-9622 or email cedarglen@ymcagta.org
To book at YMCA Pine Crest, please call 1-877-878-9622 or 705-762-3377 or email pinecrest@ymcagta.org
If you have questions about any of our research projects or if you are interested in conducting research that involves the YMCA of Greater Toronto’s members, clients or staff please contact: research@ymcagta.org
Call us at 416-504-9700
If you have questions related to your volunteer role, please email us at volunteering@ymcagta.org
Call us at 647-438-8383
To contact the following departments, call 416-928-9622